The fact that many people avoid using the healthcare system is a fundamental truth. In fact, the average working-age American visits the doctor 3.9 times per year (as of 2010). However, as the business continues to change toward a consumerist model of treatment, how do healthcare providers make a long-term, good impression on their customers via patient technology solutions?
As health care improves at a quick pace, it’s difficult to argue that the patient experience has become more accessible, efficient, safe, and comfortable. Healthcare organizations and technology companies are finding new ways to provide a positive care experience, from improving scheduling and appointment check-ins to minimizing paperwork, offering remote visits, sharing lab results through patient portals, and providing two-way communications with providers in-between visits. All of these features work together to make the journey to the doctor more bearable.
Here we’ll discuss what is patient technology solutions and their benefits.
Your hospital or clinic may manage international patient inquiries with the comprehensive solution provided by Patients Tech. It offers;
- Better Control – Get every query answered, in time. Keep track of each query with insightful data that will help your decision-making.
- Faster responses – Queries sent directly to relevant desks. Enables surgeons to voice record responses.
- Low cost – Reduce email hosting costs. The patient Technology solution is available for a monthly fee, based on the number of agents.
The Patient Technology Initiative (PTI) intends to facilitate and accelerate the use of patient-facing digital technology (PT) in clinical studies. PT offers chances to change medication research and patient care. The prospects of PT are built on new or enhanced measurements for established and innovative outcomes. The Patient Technology Initiative published the Novel Digital Endpoints Validation Pathway Paper in Digital Biomarkers to highlight the significance of this opportunity. This peer-reviewed research includes a use case suggestion as well as considerations for developing and securing regulatory approval for a unique digital endpoint to quantify sleep in rheumatoid arthritis patients (RA)
The Patient Technology Initiative also completed a first-of-its-kind exercise in information exchange to foster patient-centric collaboration in the sector. The project team gathered member firm experience applying PT in clinical trials by leveraging TransCelerate’s membership. The ensuing ideas and conclusions from that knowledge-sharing effort can be found in a white paper written by the team titled “A Shared Perspective of Patient Technology Implementation in Clinical Trials.”
The Patient Technology Toolkit was created to help further the goal of enabling and accelerating the implementation of PT in clinical trials. This Toolkit was created using foundational findings from the Patient Technology solution paper.
Benefits of Patient Technology Solution
1. Opening Up Better Lines Of Communication Between Patients And Clinicians
Patients and healthcare professionals can communicate more swiftly and clearly thanks to technology. 83 percent of patients “would welcome reminders from their physicians about checking blood pressure, finishing rehabilitation exercises, taking prescribed medications, scheduling follow-up appointments or other similar activities,” according to a recent survey from an e-prescription and medication management company, according to MedCityNews.
Companies like WELL Health, which connects patients to healthcare organizations via text, phone, email, and live chat, Epharmix, which automates routine outreach to collect patient-reported outcomes from high-risk patients, and CareMessage, which uses text messaging to connect with underserved patient population are some of those assisting in improving patient engagement through better communication.
2. Reducing Potential Medical Errors
According to a 2013 study, over 400,000 people may die each year as a result of medical negligence. That would place them behind heart disease and cancer as the third most common killers in the United States, according to the CDC rankings. Clinicians who lack sufficient knowledge about the patient or medication run the risk of making serious pharmaceutical errors. That’s probably part of the reason why almost all hospitals employ electronic health records, according to the American Society of Health-System Pharmacists (via Healthcare Innovation) (EHRs).
Modern technological advancements like electronic prescribing, health warnings and clinical flags can significantly lower pharmaceutical errors and increase patient safety. DrFirst, a company that offers e-prescription, price transparency, and drug management solutions, is one business that could assist physicians in lowering medical errors. Another is Allscripts, a provider of EHR platforms and other IT services for healthcare organizations.
The use of technologies by nurses provides a way to avoid mistakes and negative outcomes (such as medication errors, misunderstandings, treatment delays, and unfavorable outcomes—such as failure to rescue, nosocomial infections, pressure ulcers, falls, and problems of immobility).
3. Expanding Care Access
One of the most important issues facing healthcare executives today may be access to care. Customers desire convenient, easy access to healthcare; in a survey, my organization performed (via Healthcare Dive), 51 percent of consumers surveyed indicated ease and availability to healthcare were the most crucial factors in their decision-making.
The rise of non-traditional care models like telemedicine could be attributed to their demand for convenience. And now, doctors are following suit; according to a 2019 poll (via Healthcare Dive), physician adoption rose by 340 percent between 2015 and 2018. By the end of 2018, 22% of providers who were polled in 2015 were using telemedicine. Leading healthcare systems are beginning to anticipate their patients’ needs.
Nurses are interested in a variety of patient technology solutions, from very simple ones like catheters and syringes to extremely complex ones like barcode medication administration systems and electronic health records. 7 Although clinical protocols and other “paper” based tools can be included in a wide definition of technology, for the purposes of this chapter, we will place a greater emphasis on the tools and equipment that nurses are likely to use when providing direct patient care.